Contact information


Welcome to Horizon Shade! We are dedicated to providing high-quality outdoor camping furniture and exceptional customer support. Whether you have questions about our products, need help tracking your order, or require after-sales assistance, our team is always here to help.

You can reach us through any of the following channels:

1. Email Support (Recommended)

  • Customer Service Email: leivy5025@gmail.com

  • Note: We respond to all emails within 24 hours (excluding weekends and public holidays). To help us assist you faster, please include your Order Number in the email.

2. Phone Support

  • Customer Service Phone: +1 (267) 591-5351

  • Available Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Standard Time / EST).

3. Business & Mailing Address

  • Address: 601 Swede St, Norristown, PA 19401, United States

  • Important Note for Returns: This address serves as our corporate office and business mailing address. If you need to return a product, please contact our support email first to receive a dedicated return warehouse shipping label. Do NOT ship return packages directly to this address, as they cannot be processed here.

4. Online Inquiry

You can also leave a message directly on our website by filling out the contact form with your name, email, and inquiry. Our team will get back to you as soon as possible.